Customer Testimonials
My wife and I purchased a new 2025 Genesis GV70. All aspects of our purchase experience were exceptionally good. Their website provided all key information on the cars for sale. We visited the dealership and our sales person did an excellent job helping us decide on the best trim level to fit out interests. The vehicle we decided to purchase was still on it way from Korea. When the vehicle arrived we were able to quickly complete the required paperwork. We then spent an hour with an on site Genesis expert who explained the key features of the car. We are ...
After the Sarasota Lexus dealer, from which I had purchased vehicles for more than 20 years, was acquired by a conglomerate which has not run it well, I moved to Gettel Genesis. Glad I did.
We had a wonderful customer experience at GETTEL, Craig McGregor,-General Manager, Walter Calligari- Sales Consultant, Jorge & Troy- Sales Consultant and Ryan Verville- Assistant Service Manager, went over and above throughout the entire sales and service process to ensure our satisfaction.
Ryan had a service car ready, since our car was going to take a couple of days to complete. I'm still getting used to the text communication method with Gettel, but it was very effective in keeping us up to date on when our car was going to be ready. Painless couple of days and our car came back clean and road ready. Staff are all friendly and efficient at taking care of both our air-conditioning repair and the recall items that needed addressed from earlier this year.
I just bought the GV70 SUV and I had a stellar purchase experience! Tony was the best sales person, he knew the inventory, was very helpful, knowledgeable, professional and kind. Sam trained me on the technology and set up the vehicle for me, overall just a great experience!
I recently had an excellent experience at Gettel Genesis of Sarasota. The staff were friendly, professional, and knowledgeable, taking the time to understand my needs and guiding me through their wide selection of vehicles. Their transparency and honesty were refreshing, with no hidden fees and clear financing options. Special thanks to Alex for going above and beyond to ensure my satisfaction. The post-purchase support has been exceptional, with follow-ups to ensure everything is going well. I highly recommend this deership for a seamless, stress-free car buying experience.
Fast friendly service. Easy appointment to make. Techs know their stuff. We will be back to service of our 2020 G70 again.
Ryan is friendly, knowledgeable and he thoroughly explained any issues and resolutions for my car. Thanks.
Gettel always does what is needed. They also do the work in a timely way They make you feel important.
We have two Genesis vehicles and get both of them serviced here. We are very pleased with the level of service.
Ryan is friendly, knowledgeable and he thoroughly explained any issues and resolutions for my car
Everyone is friendly and helpful. We are absolutely thrilled with sales and service we receive.
Friendly, efficient and easy to work with!
Service is great,Sam the tec guy is great to walk me through the complex iteams needed to run the car.
All the work required was done to my full expectations.
Great customer service.. they always make my visits efficient and enjoyable.
Ryan has been great , he is very professional and genuine every time. Excellent service at
Recently purchased a GV80 from Gettel Genesis of Sarasota, we had Elizabeth Manes as our sales advisor, she was amazing from start to finish, very knowledgeable, kind and a joy to work with, we actually went back the next day and brought a family member. Its out of the way for us at over an hour drive but well worth it to be treated like family. Highly recommended, Stop in and ask for Elizabeth!
Ryan always sets appointments that work for me, has my courtesy car available, communicates promptly, is kind and organized.
Buying our G90 was the best experience we had buying a car. We loved our salesman, John and finance guy Steven. John and Sam did a great job running through all the car amenities. I would definitely buy another Genesis. Service was top notch!!!
Best dealership in town!
Ryan Andis has been my service manager a few times now & he's fantastic! He's very responsive & keeps me updated throughout the process. Always great service! Thank you Ryan!
Always makes me feel like a priority, great service! Highly recommend to all my family & friends
Very smooth and comfortable buying experience
Great experience. Am from Michigan and it was a great experience coming to your dealership
Very professional service reps and comfortable waiting area. Work was performed timely and as promised.
Was on a trip and service recommendation popped on my G80 HUD. Booked online for next day, showed up a few minutes late (traffic). Patrick was still awesome and got me in and out quick w oil change and inspection. Professional, fair and fast. Not pushy on small issue inspection found (air filter). Recommend.
Clean, friendly, timely, informative. Offered additional information and service options, despite my being away from usual service area.
Gettel Genesis of Sarasota takes great care of of my GV80. The service from Ryan Andis is superior to any other dealership I’ve ever been to. Have been using them for service for over three years and it’s always a pleasant experience
Thank you for being there for us. Always great service and friendly people
^^^Best Service Experience*** Booked a last minute appointment for my final free factory maintenance on my 22 Genesis GV70. The Ft Myers and Naples Genesis dealers were weeks out for drive in service and nearly 2 months out for valet service (where they pickup and drop back off your vehicle). Ryan was about to get me in next day at the Genesis of Sarasota location. I arrived on Saturday for my appointment. I was created by Chris Lewis. He spent time discussing the options for my service. He made me feel very confident I picked the right dealer to service my vehicle.. ...
Great buying experience, in and out great service , from sales to explaining all the working of car .
This was an out of town purchase for me. Gettele was very responsive. Answered all my questions. Sent pictures and videos. Good to work with.
Great friendly sales staff and manager Craig McGregor was so helpful. Sam helped us with hands on information on using the Genisis. I definitely would recommend this dealership!!!! Excellent in all ways!
Good service, they dint let things felt thu the cracks. Follow up and make correvtions on the spot
Good experience with the sales staff at Gettel Genesis. Our sales guy, Santiago, was a pleasure to work with.
Very good service and a great car GV70
Was in for warranty service for A/C evaporator leak. Was given a loaner car right away when dropping off since repair would not be complete for several days. Much better service than I experienced at Tampa Courtesy Hyundai/Genesis who sold me the car. Gettel also previously fixed knocking sound in sun roof that the other dealer tried to fix and failed. Shop and service reps are courteous, knowledgeable, and efficient. Kept me up to date as repair was performed. Happily recommend Gettel.
Best sales person, just perfect to sale a genesis car , lucio was one of my best experience . Simas was also amazing making me very comfortable driving my genesis , I never had someone so thorough . In one word , thank you sarasota dealership.
Gettel of Sarasota is the best Genesis dealer I have ever used. Past experience with other dealers has been mediocre at best. Valet service was outstanding. Chris Lewis and the driver John were consumate professionals. Highly recommend. Exceeded all expectations.
Great service courtesy very knowledgeable very happy
The entire experience was easy from start to finish. Very professional and knowledgeable staff and mechanics.
Professional satisfaction
Very professional service, timely turnaround of vehicle and comfortable waiting area. Great all-around experience.
The dealership is always on point. We very much enjoy our Genesis and actually own 3 of them
Very positive service experience! Completed annual car maintenance and inspection promptly and explained the inspection report to me upon delivery. My vehicle was clean upon return. Very good experience.
We had a great experience with everyone involved in this process from start to finish.
The purchase of our new Genesis was the best experience we have ever had in purchasing a new vehicle. From sales through the negotiation process and overview of the features was fantastic. Highly recommend Gettel Genesis of Sarasota.
They are very fast when servicing my vehicles.
Replaced the drivers seat that had been destroyed by battery acid. All good. Installed in one hour perfectly 😍. Guys were great.
Elizabeth was terrific to work with! Knowledgeable and very professional. I never once felt taken advantage of as a woman! I would recommend her to everyone! Process was seamless. 😊
I was very impressed with both the sales manager and Youssef during the buying process. After the sale, Sam made the delivery and training clear and special
The salesman was very knowledgeable, helpful and professional. Wanted to assist in any way he could.In my opinion we did excellent work
So far everything has been very smooth. I am just awaiting my tags and my title from South Carolina. I think they were sent from your dealership to my state?
Very customer friendly. Jacob Cahill good and helpful person. Would buy another car from him
Always a pleasure to deal with.
Much much better. Finally Higher End service for my GV 80
Santiago is the best! Super customer service and follow through. Needed new mats and he delivered! I will buy from him again!
From start to finish always professional with timely communication.Loner cars have never been an issue. Thank you Ryan
Our best experience was with our assigned service representative and his name was Christopher Lewis, he was knowledgeable, understanding, and efficient. We specifically got his name to make sure he was mentioned in any reviews, not quite sure Ryan is??
Very helpful and knowledgeable during the buying process. Needed some help with settings afterward and staff was very helpful.
Ryan was terrific. The maintenance was done efficiently. I will be bringing my car back routinely and will buy my next Genesis from Gettel.
All work done as promised
They have improved the Genesis service dept by creating a separate waiting area but they still don't offer loaner cars and I don't like getting into Uber cars that smell like smoke or pick up trucks (I'm too old and small) The phone takes forever and no one actually answers the Service Dept most times. They do text effectively.
I was from out of town and had a issue with my rear tire my Central Florida Headquarters called and spoke with Ryan and he handle my issue and got me back on the road in time to finish my trip to Miami. I would recommend this dealership 150%!!!
My first service experience at Gettel. Although would prefer an independent Genesis dealership, the service was excellent. Ryan provided all the necessary arrangements including a loaner G80. The issue with my GV70 was rectified quickly
I had such an amazing experience. Manes ,Elizabeth was very helpful in all aspects of the car buying process that was needed. She was really helpful explaining to me what was needed , she clarified everything from the start. Really great pricing and most importantly was the level of professionalism. I was blown away. If you’re looking for good pricing and professionalism …she is the one !
Everything about my experience was top notch - personnel were outstanding. Have recommended this dealership to everyone who commented on my new vehicle
Good salesman....John Williams
Very professional
A wonderful car-purchasing experience! Lucio was personable, knowledgeable and kind. I will go back when I need another car.
Ryan is great
Was great. Had a problem. Fixed it. Good people. Would go back anytime I had a problem.
Very professional and nice. They make my visit enjoyable and help however they can. Ryan is great, very attentive and always answers my emails about my questions and goes out of his way!
The guys are great. From service to sales. Jorge is the man
Staff was great. Easy to work with. Process was smooth and efficient. Would recommend to friends
Just got back from a road trip to NJ best drive ever Really great car love it Lots of room and comfortable PS the does need a spare tire for piece of mind no problem this time but it it is on my mind
Incredible experiences here. I didn’t even purchase my genesis vehicle at this dealership yet they still provide incredible, personalized, first rate service. Chris helped check me in for my service and, even though i showed up on the wrong day, they got me in quickly! Ryan was communicative and helped provide excellent personalized service. Everyone is friendly and professional…beyond accommodating! Highly recommend for any and all your auto-related needs, especially for Genesis drivers.